Question 1

How much does an AI voice agent cost?

Accepted Answer

Via6's AI voice agent is a flat monthly price: $225 CAD/month for Canadian businesses (call data hosted in Canada) or $200 USD/month internationally. Unlimited calls, no setup fee, live the same day.

Question 2

Can an AI answer my business phone calls 24/7?

Accepted Answer

Yes. Via6's AI voice agent answers every inbound call 24/7 — including after hours, weekends, and during busy periods. It greets callers, collects their information, books appointments, and texts your team in real time. No missed calls, no hold times.

Question 3

What businesses benefit most from an AI receptionist?

Accepted Answer

Any business that receives phone calls and can't always answer benefits — HVAC companies, auto collision shops, electricians, dental clinics, law firms, mortgage brokers, physiotherapy clinics, and chiropractors. Especially useful for owner-operators who are on job sites or in appointments.

Question 4

Where is my data stored?

Accepted Answer

Via6 offers local data residency options. Your data can be stored on servers in your region for compliance purposes. Contact us to discuss your specific requirements.

Question 5

Does the AI speak French?

Accepted Answer

Yes. Via6's AI voice agent is fully bilingual — English and French. It automatically switches languages based on how the caller speaks.

Question 6

How long does it take to set up an AI phone receptionist?

Accepted Answer

Setup takes under 10 minutes. You get a dedicated phone number, customize your greeting and instructions, and your AI receptionist is live. No hardware or technical knowledge required.

Question 7

What happens if the AI can't handle a call?

Accepted Answer

The AI collects the caller's name, reason for calling, and callback number, then sends your team an instant SMS or email notification so you can follow up. You can also configure it to transfer urgent calls directly to a human.

Question 8

What's the difference between n8n and Zapier?

Accepted Answer

n8n is self-hosted, giving you complete data control and no per-task pricing. You pay once for setup, not per automation run. Zapier is cloud-only with expensive per-task pricing. n8n supports advanced logic, custom code, and 400+ integrations.

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